Responsibilities:

• Train all platform representatives.
• Generate instances of continuous training.
• Ensure learning success.
• Stay up to date on account processes.

Tasks:

• Provide initial inductions and up-training for each account.
• Ensure that the material is kept up to date.
• Perform administrative tasks of the class: loading data into the system, reviewing meeting rooms, generating users, generating tickets, among others.
• Provide support to operations during the first days of service.
• Participate in meetings with other areas to discuss planning and revenue review.
• Participate in meetings with QA for KPI review and PDA definitions.
• Identify training needs.
• Generate appropriate content to ensure learning success.
• Follow-up of training results, under the KirkPatrick system, with report design.

Requirements:

• Bilingual English (Essential condition)
• Previous experience of more than 1 year teaching training courses.
• Intermediate Office skills.
• Completed High School (Essential condition)
• Place of Work: On-site in CABA ( Downtown area)

If you meet the requirements, don't hesitate to apply!